Does Your Hotel Need Online Reputation Management?
There are many Online Reputation Management Software and tools to be found on the web. I found one that is quite interesting. How about managing your hotel’s ORM and ensuring guest satisfaction and...
View ArticleOnline PR – Is it easier than offline PR?
Public Relations has been considered a powerful tool in promoting a brand and is concerned with maintaining and managing a company or brand’s public image and reputation. It’s a very important aspect...
View ArticleHeavy Chef August 2010: The Woolies Lovebirds Saga
Last week we had a very interesting Heavy Chef Session with Tim Shier and Paul Galatis on Online Reputation Management and the Woolies Lovebirds story. Firstly, thanks to everyone who came and thanks...
View ArticleOnline Reputation Management – 10 considerations for business
Andy Hadfield (Digital Marketing Consultant) and Craig Rodney (Emerging Media) talk about the 10 considerations all businesses need to think about with regards to Online Reputation Management.
View ArticleOnline Reputation Management and the Woolworths Lovebirds saga
In our latest Heavy Chef video Paul Galatis from Yuppiechef shares with us the true story behind the fantasitic case study on online reputation management, that has become known as The Woolies...
View ArticleWhat is Online Reputation Management – ORM
Tim Shier from online reputation software company, Brandseye, shares his thoughts on ORM. What it is and how we as businesses should best approach it.Tim offers some must see tips and advice if you...
View ArticleHow ORM can help your Community Management
Staying ahead of the game when it comes to your online community is sometimes very time consuming. Not only time consuming but with users across the globe in different time zones talking about your...
View ArticleORM And Building Your Community Online – It’s All About Hanging With The Cool...
Recently, our Heavy Chef girl Yolandi, wrote an article on the fiery Gossip Girl series and how to create and maintain a community in an environment that is cut-throat and competitive. This made me...
View Article5 Twitter No-No’s: Tips from the ANCYL saga
A few weeks back, the ANC Youth League (ANCYL) expressed concern about fake Julius Malema accounts on Twitter tweeting misleading messages. The ANCYL’s militant tone of voice in conveying this concern...
View ArticleHeavy Chef: Tim and Joe talk about Trust and Identity Online
We had a windy yet incredibly insightful Heavy Chef session at Deloitte in Cape Town last night with Joe Botha from Trustfabric and Tim Shier from Brandseye. Trust and Identity online has become more...
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